Connecting Employees & Offices

The world is a big place but better communication technologies have made the world smaller, more understandable and better able to work together.

We can connect your staff, customers, suppliers and partners. You might have one office or a number of locations around the country. Some of your staff might work from home or may be constantly on the road.

The more disconnected it is, the less efficient, the less responsive it becomes.

You instinctively know that the better you can connect them together, the more likely that you can control and manage outcomes.

Connecting Offices together may benefit you through:

  • Eliminating or reducing the costs of calls between the offices
  • Keeping everyone connected and productive even away from the office
  • Reducing functional duplication
    • You only need one receptionist
    • Maintaining one network is easier and less costly than looking after a few different networks
  • Implementation of new processes and applications is much faster
  • Unifying the company personality to your customers
  • Saving travel costs for meetings and training through web based video collaboration tools

Connecting Staff together may benefit you through:

  • Staff feel more part of the team, more productive and valuable
  • Staff feel more connected when they can see each other when they call
  • Saves time and costs involved with training and meetings
  • Keeping mobile employees in touch with customers
    • Are your customer care systems available to all your staff anytime, from anywhere (even on their mobile phones)?
  • Better tools allow connected staff to collaborate better

Remote Monitoring through CCTV Business Surveillance

Our vision is to create a People Network, not just a voice and data network

"It is not about the technology – It is about your profitability"

There are a number of technologies that can help you connect to your network and securely access the information and applications you need.

Our solutions give you new ways to deliver service to your customers, extend access to your partners, and provide essential business tools to your employees.

Once you have a secure network foundation in place, it's easy to add new technologies and capabilities as you need them.

The technologies that will help you connect include:

  • A Unified Communications System
    • A secure network foundation that connects various devices, such as PCs, servers, and printers to keep everyone connected and productive even when they're out of the office.
    • Combined, instant messaging, automated attendant capabilities, video, and remote-access security are all built into one network to make communications easier and better. You can connect everyday applications voice and data with voicemail, such as your Outlook calendar, to your phone system and your mobile - extending the capabilities of both tools.
    • Wireless technology lets your people connect to your network whether they're roaming around the office or sitting in a conference room.
  • IP Telephony (also known as Voice over Internet Protocol (VoIP), Internet Telephony, Broadband Voice and others) allows you to send voice calls over a private data network or public data network (Internet) instead of traditional phone lines.
    • Allows you to share the features of your communications system across all your locations or connected workers.
    • Allows calls between connected locations as Extension Calls at no additional cost, even where the connected locations are in different states.
    • Allows you to have a single reception with calls transferred to remote location extensions at no additional cost as well as a single, centralised voice mail system and auto attendant.
    • Allows mobile employees to connect to the company Unified Communications system through a virtual private network (VPN) enabling them to make phone calls through the system at no additional cost. This can save on mobile and long distance calls.
  • Mobile Broadband is VoIP for people on the move and is typically connected to laptops. With software that allows the laptop to operate as an IP Telephone (typically referred to as a Soft Phone), as well as a Bluetooth microphone and speaker headset, you can be as effective as if you are in the office by making phone calls (as a system extension) and sharing software applications like CRM tools and Webex collaboration tools.
  • Webex Collaboration Software allows you to conference audio, video and data so you can show anything, anytime to anyone, anywhere.
    • Hold Meetings from anywhere
    • Share documents, presentations and applications while away
    • Update spreadsheets, review project plans and activities as if you were in the office
    • Make sales presentations to prospects with the full capabilities of being in your office
    • Be part of individual or group meetings and training sessions

Connecting employees and offices through a secure Unified Communications System for voice and data profits you through boosting the productivity of your “People Network”.

"It is not about the technology – It is about your profitability"

Some of the products you need include:-

Cisco UC500 Unified Communications network platform

Cisco UC500 Unified Communications

The Cisco UC500 Unified Communications system combines voice, data, voicemail, instant messaging, automated attendant capabilities, video, and remote-access security in one network to make communications easier and better.
Simple to manage, the UC500 Series supports up to 50 users (with expansion capabilities up to 64 users) in flexible deployment models based on your needs. It supports a wide array of IP phone models, public switched telephone network (PSTN) interfaces, and Internet connectivity.
The 500 Series solution eliminates the need for multiple servers and combines voice, data, video, security and wireless. It integrates with existing desktop applications such as calendar, e-mail, and CRM programs.


Application Software

Webex Collaboration software is designed to allow audio, video and data conferencing so you can all show anything, anytime to anyone, anywhere.
It combines real-time desktop sharing with phone conferencing so everyone sees the same thing as you talk. And, many times it eliminates the need for people to travel and meet on site.


Samsung IP Telephony products

Samsung OfficeServ Series

The Samsung OfficeServ Series provides IP based wired and wireless solutions for voice and data communication. OfficeServ is the ideal solution for the future and the present office because it can simultaneously support voice communication, voice over IP (VoIP) based data communication and wireless solutions through Wireless LAN.

OfficeServ SoftPhone

The OfficeServ SoftPhone (phone in your laptop) includes:

  • System Soft Keys
  • Speed Dialing
  • Call Pickup
  • Call Hold and transfer
  • Caller ID Display
  • Message / Voice Mail indication
  • MS Outlook Integration
  • Video features (with OS7000 range only)
  • Video Call
  • Camera On/Off, PIP (Picture in Picture)
  • Uses standard PC camera (not supplied)
  • Two available Video Viewer sizes


The 3rd Eye Business Surveillance Products

3rd Eye Digital Video Recorder (DVR)

Video surveillance is now considered fundamental to increasing a business' performance in key areas such as staff productivity, inventory control and customer or employee safety. Installing a Linux based DVR or CCTV camera solution, with the latest remote access or CMS technology, can reduce the array of threats faced by your business every day.


Interested? Excited? Ready to take the next steps?

Just click on the Contact Box and start a conversation with us about serving customers better in your business.

Tell us about what you do and what you wish to achieve.

Let us help you realise the potential of your business with an objective driven Technology Roadmap that will direct both of us from where you are now to where you wish to go.

Let’s get started…

First Name

Last Name

 

Email

Phone

Company

 

How many people work in your company?

 

State

Referred By

 

Comments

 

"It is not about the technology – It is about your profitability"